Terms and Conditions

The rental bikes may not be used:

1. To carry other persons including children
2. For journeys outside of Bhopal without written consent from Chartered Bike
3. To transport flammable, explosive, toxic or dangerous materials
4. To participate in bicycle races or bicycle test events without the prior, written consent of Chartered Bike
5. For subletting to third parties
6. In cases of strong wind or stormy weather

• The maximum allowed total weight including passenger and additional load for each individual rental bike is 120 kg.
• The customer is obliged to check that the bike is in a roadworthy and safe condition before rental (in particular safety-relevant screw and component fixation, frame condition, handlebars and seat as well as air pressure in the tires and the proper functioning of lighting and brake systems).
• Should the customer determine technical defects or deficiencies at the beginning of, or at any point during, the rental period, he/she is to notify Chartered Bike’s customer service, end the rental and desist using the bike immediately. Any other defects such as tire damage, rim defects or gear shift failures must also be reported immediately.

In particular, it is not allowed to park rental bikes:

1. at traffic lights
2. at parking ticket machines or parking meters
3. at traffic signs
4. on walkways which are thereby reduced to a width of less than 1.5 meters
5. in front of, in or near emergency exits and fire department service zones
6. where the bike covers local advertisements.

• The rental bike must be locked when not in use, even if the customer leaves the bike unattended for only a short time.
• Use of services provided by FLIVE occurs at the customer’s own risk. The customer takes full responsibility for damages caused by him/herself. The customer is solely responsible for any liability claims resulting from actions or events occurring during the rental period or as a result thereof. Claims made by FLIVE liability insurer against a customer remain unaffected.
• Customer is completey responsible for the damages, scartches, traffic violations and any other governement penalities during time of hire.
• If the vehicle is stolen during the rental period, the customer must report the theft immediately to FLIVE and to the police. FLIVE must be provided with the police department’s case file number immediately.
• The customer remains liable for damages which occur following the rental period until Chartered Bike has successfully checked the returned rental bike (max. 48 hours) or the bike has subsequently been rented by another customer. In cases of damage being determined, the customer will be informed by Chartered Bike immediately – FLIVE is obligated to inform the customer. The customer shall not be made liable for damages which FLIVE does not inform the customer of within 48 hours following the rental period. The customer is liable for damages resulting from theft of or damage to the bicycle for the 48 hour period following the rental during which the bike is to be checked by a FLIVE employee. This liability shall amount to the specific material and labor costs. In such cases, the amount of liability claims applicable shall be determined by the actual amount and real value of damage incurred.